Domestic and International Shipping

General Information:

• We offer both domestic and international shipping.
• Shipping times vary depending on your location.
• Typically, orders are delivered within 2-5 business days.

Order Processing:

• Please allow 1-2 business days for your order to be processed for shipping.
• We strive to fulfill orders as quickly as possible.

Personalized (Custom) Orders:

• Personalized or custom orders take longer due to their made-to-order nature.
• The creation and delivery time for personalized orders is 2-8 weeks.

Domestic Shipping

• Standard Shipping: 2-5 business days
• Expedited Shipping: 1-3 business days (additional charges may apply)

International Shipping

• Standard International Shipping: Varies by destination, typically 5-14 business days
• Expedited International Shipping: Varies by destination, typically 3-7 business days (additional charges may apply)

Shipping Rates

• Domestic Shipping: Flat rate or free shipping for orders over a specified amount
• International Shipping: Calculated at checkout based on destination and shipping method

Tracking Your Order

• Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.
• You can use this tracking number to monitor the status of your shipment.

Shipping Restrictions

• We are unable to ship to certain international locations due to carrier restrictions.
• If there are any restrictions on shipping to your location, you will be notified during the checkout process.

Delays and Issues

• While we make every effort to deliver your order within the specified time frame, delays can occur due to unforeseen circumstances such as weather, customs clearance, or carrier delays.
• If your order is delayed or you experience any issues with your shipment, please contact our customer service team for assistance at support@sickfitofficial.com

Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

 

We can only accept returns and process refunds for items purchased at SickFit. 

To be eligible for a refund, returned merchandise must be unwashed and unworn with the original hang tags attached or in the original packaging in the case of underwear. All garments are subject to inspection.

A valid proof of purchase (e.g. original receipt, email order confirmation) and the credit card used at the time of purchase (for credit card transactions) will be required to process a refund.

Returns accompanied by a gift receipt can be exchanged or refunded as a store credit for the transaction price indicated on the gift receipt.

Refunds are not offered on custom pieces. If merchandise is damaged please let a representative know and we will resolve the issue.   

Cash refunds are not permitted for online orders or returns without a valid proof of purchase.

We only offer gift cards or exchanges for online return orders purchased using PayPal.

 A printable shipping label will be provided upon submission of your return. Please note: A $10.00 shipping charge will be deducted from the amount of your refund.

• Pack your items and attach the provided shipping label. 
• Once your package is received in our warehouse, it can take up to 7 business days for our returns department to process your return. 
• Refunds are processed to your original form of payment. Depending on your bank, please allow up to 10 days from the time the return is processed for the refund to be reflected in your account.